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In-store Rental

Come and visit the Aro St. Video Shop at 97 Aro Street, Wellington, for good old-fashioned counter service and hospitality! You can also surf our website using one of our in-store terminals.

In-store Pricing

Rental Period and Pricing
Catalogue Type	Rental Period	Pricing
10-Trip Concession Card		$35
New Releases	1 day	$8
General Catalogue & Imports	7 days	$6
TV Sets (triple disc)	7 days*	$8
TV Sets (double disc)	7 days*	$6
TV Sets (single disc)	7 days*	$4
Selected Music or Short program	7 days	$5
Family/Children’s	7 days	$5
Short Family program	7 days	$4
Box-sets etc.	3-7 days	Various

*(TV Shows may be restricted to 3-day hire in the initial release period)

10 Trip Concession Cards In-store rental 10 Trip Concession Cards are $35 are available to purchase in-store only. The concession card entitles members to ten rental films within a 12 month period, and is payable in advance. New Releases are charged as ‘two trips’ (i.e. 2 × $3.50 = $7).

Seasonal and Annual Subscriptions are the best option for serious film-buffs who want to enjoy Unlimited Rentals for a set period. See In-store Subscriptions for more details.

AroVideo DVD Gift Vouchers: The AroVideo Gift Voucher is an ideal gift for DVD collectors and movie buffs of all ages, and can also be redeemed for rentals.

Return Times

New Releases are overnight only and need to be returned by 6pm the following day.

Three and seven-day hire titles are to be returned by 6pm on the due day.

Overdues: If you wish to renew the rental, contact us. Renewals must be made before the hire period lapses. Films that are overdue, and have not been renewed, will incur fees at a daily rate.

Advanced bookings

You can book/reserve any film (including New Releases) using our website for in-store pick-up. Simply add a film to your basket by clicking 'rent' and then nominate "in-store pick-up" at the online checkout.

Bookings can be paid by credit card online or over the counter upon collection, and we also accept bookings by e-mail or phone. Note that booked films not collected will incur a fee equal to that of an overnight rental.

Rental DVD Codes

In order to control the international distribution of films, the major Hollywood studios devised a system that divides the globe into six Regions (also called ‘Zones’). New Zealand and Australia have been assigned Region 4 (R4). Only R4 or R0 (no region coding) discs are compatible with all DVD hardware sold in NZ, including computers and gaming consoles.

For DVD rental we offer:

Region Code 4, DVD (R4)
Multiple-zone (e.g. R4 & 2)
Region Code 0 (R0 or NC) (not region coded)
Region Code 1, 2 or 3 ‘imports’ (R1, R2, R3)

Region Code 1, 2 and 3

We source direct imports from the US, the UK, and other territories where the local Region 4 edition has not been released and is unlikely to be in the near future.

Your DVD hardware will need the necessary specification to play these discs. Region 1 DVDs also require television monitors to be compatible with the NTSC broadcast system.

A ‘multi-zone’ (or ‘region-free’) DVD player can play any DVD on the planet (incl. rental ‘imports’ at AroVideo), irrespective of the country of manufacture.

Find out how to make your DVD player multi-zone capable.

Returns Policy & Guarantees

AroVideo operates under the Consumer Guarantees Act, however we believe that moral obligations should preside over legal ones, and ‘good faith’ is our modus operandi.

If you don’t receive a rental or sale item in the condition that you expect, please advise us and we’ll do our best to put it right.

Damaged Discs (and Tapes!)

Every effort is made to ensure DVDs and tapes are of the best possible quality. However DVD is not the most robust of formats and VHS tape is indeed prone to damage and deterioration.

We can best minimise this problem by being informed about damage or poor quality. So if it doesn’t work, for your fellow couch potato’s sake, let us know!

If you have any queries regarding refunds, returns or damaged goods, please contact us.

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